Contact — ArkaHosting
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Frequently asked questions
How quickly do you respond?
We aim to respond to all inquiries as soon as possible within working hours. For urgent technical issues, existing customers have priority support.
What languages do you offer support in?
Support is in Macedonian and English, which means you communicate in your own language, without technical jargon and misunderstandings.
Do you offer a free consultation?
Yes. Contact us with your idea or need and we'll give you advice and an estimate with no obligation, so you can make an informed decision.
How do I start working with you?
Simple — fill out the form or call us. We'll discuss your needs, propose a solution and guide you through every step.
What are your support hours?
We answer tickets and email every day; phone support runs during business hours. For urgent incidents we are on call — servers are monitored 24/7.
What language is support in?
In Macedonian and English — clear and jargon-free, with Albanian available too. You talk to the people who actually run the servers.